Limited batch artisan orders are carefully packed and dispatched within 2 to 3 business days via tracked Royal Mail or courier delivery. Tracking links are provided via email.
Under UK and EU consumer legislation, you have a 14-day statutory right of withdrawal from the date of parcel receipt. Returned items must be unused, in their original packaging, and in re-saleable condition.
To initiate a return, contact our customer team at [email protected] with your order reference.
Once returned items are inspected, refunds are issued directly back to your original payment card via Stripe within 5 to 7 business days.